We signed with Dave’s Hiway Wrecker back in June of 2014. As a result of their City contract, slow response times and other issues, we decided to terminate the service agreement we had with them effective today, January 25th. We went back with Excalibur Towing, a company the Association had used from 2009 until 2014.
The reason we stopped using Excalibur is that they were told by our former “Office Manager” that they had permission to go under carports to check for expired registration or inspections. Many of you may remember this fiasco, as mentioned by several homeowners at a few Board meetings. All carports are Private Property and only the City can tow from under a carport after giving proper notifications. Overall, Excalibur did a really good job patrolling our subdivision and only due to unauthorized instructions by a former employee did things go wrong.
Over the next few days, Excalibur will be replacing all of the Tow company signs at all entrances and will begin patrols overnight and throughout the day. They have been given specific written instructions to never go under any carports, for any reason.
They will give 10-15 minutes for people loading or unloading while parked in the Fire Lanes to move their vehicles prior to towing them. Excalibur will patrol the Visitor Parking lots and will enforce our 48 Hour time limits after tagging vehicles; removing these tags will not change anything, they take photos after tagging vehicles. Excalibur will immediately tow vehicles that are parked in our Visitor lots that have expired tags or inspections stickers.
Signs has been recently updated to assure that both visitors and residents are aware of the time limits and other restrictions we have on our Visitor lots.
